Privacy policy

Introduction

This privacy policy explains how we handle your personal information on the website https://epoxonline.com (the "Site") operated by EPOX Co.
We respect your privacy and are committed to protecting your personal information.

Article 1 Information to be collected

The Company may collect the following information when you use the Site
(1) Name
(2) Address
(3) Telephone number
(4) e-mail address
(5) Payment information (credit card information, etc.)
(6)IP address
(7) Cookie information
(8) Purchase history

Article 2 Purposes of Information Use

The Company will use collected personal information for the following purposes
(1) Shipping and delivery of products
(2) Responding to inquiries
(3) Payment processing
(4) Marketing and promotions
(5) Improve this site and user experience
(6) Fulfillment of legal obligations.

Article 3 Information Sharing

We do not share your personal information with third parties.
However, we will not share your personal information with third parties except in the following cases
(1) When required by law
(2) When we have the customer's consent
(3) When providing the information to third parties (delivery companies, payment processors, etc.) as necessary to provide the service.

Article 4 Cookies and Tracking Technology

This site uses cookies and other tracking technologies to improve the user experience.
This includes Google Ads and Google Analytics.
These tools are used to analyze how users use the site and to provide personalized advertising.
If you do not agree to the use of cookies, you can disable them by changing your browser settings.

Google Analytics

Used to analyze the usage of this website.
Google Analytics uses cookies to collect data about site traffic and user behavior.
This information is used for site improvement and marketing purposes.

Google Ads

Used to provide relevant advertising to users.
Google Ads uses cookies to display ads based on the interests of the user.

Article 5 Protection of Information

We take appropriate security measures to protect your personal information from unauthorized access, loss, destruction, alteration, or disclosure.

Article 6 Customer Rights

You have the right to access, correct, delete, or request that we stop using your personal information held by us.

Article 7 Contact Information

We do not accept inquiries by telephone or e-mail.
Please contact us using the "Contact Us" form.

Article 8 Country Specific Provisions

South Africa

You have the right under South Africa's POPIA to request access to, correction of, or deletion of your information.

Singapore

We will obtain your express consent to collect, use and disclose your personal information in accordance with Singapore's PDPA.

Austria

You have the right to access, correct, delete, data portability, restrict processing, and object in accordance with the GDPR.

Canada

We are transparent about the types of information we collect, the purposes for which we collect it, and with whom we share it, in accordance with Canada's PIPEDA.
You have the right to request access to and correction of your information.

Japan

In accordance with Japanese privacy laws, we will clearly state the purposes for which we use the personal information we collect.
We will also explain the conditions under which we provide personal information to third parties.

Article 9 Changes to Privacy Policy

The Company may change this Privacy Policy due to changes in laws and regulations, changes in service content, or for other reasons.
Any changes will be announced on this website.